TABLE OF CONTENTS


Problem:

User may face issue with establishing the connection for GPS overlays as it will not capture any Incoming Messages after clicking on 'Connect'.


Background: 

The wiring of the cables might have been incorrect as it may have been wired in a reverse polarity situation.


Solution: 

Can you try swapping the 'RED' and 'BLACK' wire on the splitter pilot plug.


Once these have been swapped, please try establishing the connection again using the GPS configuration Application.


Affected Systems:

- Voyager GPS Configuration Application (all versions)

- AIS Splitter Pilot Plug Cables


Update

N.A.


If problem still persists, please send an email to support@voyagerww.com with relevant screenshots and information for us to assist you.