Voyager Worldwide Customer Operations

TABLE OF CONTENTS

• Problem:
• Background: 
• Solution: 
• Update

Problem:

User receives an error prompt when updating the ADP software which message states 'Data already applied'.

Background: 

the error message indicates that this data has already been applied to your ADP. These updates cannot be used to update your ADP any further.

Solution: 

1) Open the "Data Updating Wizard"

2) Select "Obtain updates direct from the ADMIRALTY web service", click next

3) Select "Send e-mail to request update" or if internet is available "Update automatically from the Internet", click next

4) Select the areas that you want to update, click next

5) Follow the instructions to either request the updates via email or web

Once done and all updates have been loaded, your ADP will be updated to the latest week.

Update

N.A.

If problem still persists, please send an email to support@voyagerww.com with relevant screenshots and information for us to assist you.