06 - ADP (UKHO Product)

This is a public knowledge base that contains common errors and FAQs that users experienced during the use of ADP Software.

Activation Issue: Invalid Activation Key
TABLE OF CONTENTS Problem: Background:  Solution:  Update Problem: User experiences an error message in ADP software which states 'Invalid ...
Tue, 22 Aug, 2023 at 6:16 AM
General: ADP Total Reinstallation
TABLE OF CONTENTS Problem: Background:  Solution:  Update Problem: Users may need to do a total reinstallation of their ADP software to resolve...
Tue, 22 Aug, 2023 at 6:28 AM
Software Issue: Another User is running...
TABLE OF CONTENTS Problem: Background:  Solution:  Update Problem: User experiences an error message in ADP software which states 'Another ...
Tue, 22 Aug, 2023 at 6:16 AM
Software Issue: TTService Not Running...
TABLE OF CONTENTS Problem: Background:  Solution:  Update Problem: When utilizing the ADP Software, users may experience a window prompt which ...
Tue, 22 Aug, 2023 at 6:24 AM
Update Issue: ADP Update Data Gap
TABLE OF CONTENTS Problem: Background:  Update Problem: User faces an error prompt during the updating of ADPs which states 'ADP Update Data...
Tue, 22 Aug, 2023 at 6:15 AM
Update Issue: Certificate is not for correct URL...
TABLE OF CONTENTS Problem: Background:  Solution:  Update Problem: User experiences an error message in ADP software which states 'Certific...
Tue, 22 Aug, 2023 at 6:15 AM
Update Issue: Data already applied
TABLE OF CONTENTS Problem: Background:  Solution:  Update Problem: User receives an error prompt when updating the ADP software which message s...
Tue, 22 Aug, 2023 at 6:16 AM
Update Issue: Update CRC Error
TABLE OF CONTENTS Problem: Background:  Solution:  Update Problem: The error message 'Update CRC Error' appears when user is trying to ...
Tue, 22 Aug, 2023 at 6:31 AM
Update Issue: Updates too large to download
TABLE OF CONTENTS Problem: Background:  Solution:  Update Problem: User face an error prompt during updating of ADPs which states 'Updates ...
Tue, 22 Aug, 2023 at 6:19 AM