TABLE OF CONTENTS
Problem:
User is unable to open their e-NP Reader software after double clicking it
Background:
It is possible that the config file for the e-NP reader is broken and needs to be replaced
Solution:
Please copy the attached file to following folder (Replace the "%user%" with your windows username):
C:\Users\"%user%"\AppData\Local\UK_Hydrographic_Office\UKHO.EnpReader.Shell.exe_Url_kuax51drnnustl5zqbaokycok2f4dtq3\1.3.0.0
When asked to overwrite the existing file, please click yes.
Affected Systems:
- e-NP Reader (all versions)
Update
N.A.
If problem still persists, please send an email to support@voyagerww.com with relevant screenshots and information for us to assist you.